Welcome to the family!
Thank you for entrusting the care of your pet to our hospital's team. It is our goal provide excellence in both medical care and client service. Please let us know how we are doing!
Your First Appointment
When scheduling your pet’s first appointment with our doctors, please arrive 5-10 minutes early so our receptionists can establish a new medical record and allow 45 minutes to an hour for the visit. We will need to know your basic information (name, spouse’s name, address, phone numbers, email) and will ask for as much information as is available for your pet(s). To expedite this process, please complete the online form. Alternatively, you may download, print and complete our New Patient Form and fax or bring it with you to your first appointment by clicking here.
If possible, please have your pet's medical history sent to our hospital prior to your appointment. As we are a paperless practice, medical records sent via fax or email are preferred.
Fax Number: 843.388.8662
We proudly support our local shelters and rescues, and happily accept exam vouchers from the Charleston Animal Society, Pet Helpers, AKC Veterinary Network, Doc Williams SPCA, and Frances R. Willis SPCA. Clients new to our hospital can also receive a first exam discount by clicking here.
Hospital Safety Policies
For the safety of your pet and others, please keep your dog on a leash and cats and other small pets in a carrier at all times.
If you are concerned about the interaction between your pet and other patients in our waiting area, please alert a receptionist and she will escort you to an exam room immediately if available.
Our hospital is located on Daniel Island: exit 24 off I-526 with easy access from Park Circle, Cainhoy, and Belle Hall residential areas. We share space in the brick NGCOA building on Seven Farms Drive with Dr. Bannister’s Family Dentistry practice. Parking and a dog walking area are located behind the building. Reception is accessed from the side courtyard or Seven Farms Drive. Accessible parking, entrance ramp, and restrooms are available.