Thinking about hiring a dog trainer? Michelle Rodriguez from Bark Busters of Charleston will be on hand Monday, July 14, for a free dog behavior assessment! Call or email our office to reserve your time.
Choosing Daniel Island
When the Flood family moved to Daniel Island in 1998, it was a sleepy collection of homes in the middle of nowhere. The town existed only as a concept on paper. To get to our home, we exited the interstate and drove miles on a winding, two-lane road, across a creek, through woods, meadows and corn fields, to reach what would become a town someday - we hoped.
A nostalgic town, with neighborhood parks, churches, schools, sidewalks, front porches, bike paths and pedestrians appealed to us as a place we might want to stay. For several years, we watched as homes were built in park-centered neighborhoods as promised. Our boys rode the school bus to a county school across the river, and played on recreation teams from other towns. We drove across the river to go to church, shop or eat out. Eventually, a bank, a general store and a gas station were opened and the Department of Transportation created an interstate exit for Daniel Island. Our town center started to grow. As we watched the progress, I realized the town would need a veterinarian, and I started to look into opening a hospital of my own.
Building Our Hospital
I had worked as an associate veterinarian in six different veterinary practices in four different states as my husband's army career moved us around. All that experience contributed to my idea of an ideal animal hospital, so I sketched out a floor plan and hired an architect to turn that sketch into drawings which could be approved by the Daniel Island Architecture Review Board and the City of Charleston. I worked with a builder to turn those drawings into reality, and a licensed veterinary technician I trusted helped me order equipment and supplies, choose a practice management software program, and develop a schedule. For months Missy Baldwin and I worked to make our dream a reality.
In January of 2004, we opened Daniel Island Animal Hospital; not a particularly original name but I liked the idea of being an old-fashioned "town doc" and we wanted to emphasize the island town location. We anticipated being slow at first, waiting for people to discover us, but the day we opened, and for days afterward, we had trouble getting any work done while the telephone rang constantly!
Ten years later, we have grown from a one doctor, one technician practice to a team of seventeen. We now employ five veterinarians, four licensed veterinary technicians, a practice manager, receptionists, assistants, and administrative personnel; and last year we added 1250 square feet to the original facility! Our hospital also houses Island Dog Cuts by Teri, an independent grooming salon established in 2007. In 2013, we founded DIAH on Wheels, a non-profit organization offering pet food and veterinary care to needy, homebound seniors in Berkeley County.
Our Passion and Promise
For ten years, Daniel Island Animal Hospital has been blessed to help this community of animal lovers care for their pets as members of the family. Our goal is to treat each pet as if they were our own, and we strive to work with pet owners as we would our personal family and friends. We make recommendations based upon best medicine and we continually educate ourselves to stay current.
Though veterinary medicine is how we make a living, we practice a calling in our love for pets and pet owners. We strive to be good neighbors to our clients because we honestly like what we do and we respect the pet owners with whom we work. I hope these priorities are communicated to you each and every time you call us on the telephone or enter our hospital.
Thanks to the support and commitment of our team, clients, vendors, and community, our hospital is celebrating 10 years of business on Daniel Island. We look forward to growing and thriving within our island town for many years to come, sharing in the joys of caring for your furry, four-legged family members.
Lynne M. Flood, DVM
You may have heard: we're expanding! We will begin knocking down walls between our hospital and the empty space next door (formerly Island Town Cafe) within the next couple weeks. We will remain fully operational during construction but will be doing things a little differently. The project will be completed this winter and we can't wait to show everyone around our new hospital!
Here's what you need to know when you visit our practice...
Checking In and Stopping By
- Our receptionists will be in the building's shared lobby just to the right of our existing entrance. This is where you will drop by to pick up medication and food. (Please call ahead when food is needed, we will need a heads up to get it out of storage.)
- Because this is a shared lobby, pets are not allowed in the space. When you arrive for an appointment or drop-off, a technician will meet you at the entrance and take your pet to our air conditioned mobile office across the parking lot. You can relax and talk to the doctor about your pet in our lobby.
Exams and Grooming
- After you speak with the doctor, she will go to the mobile office to perform her exam. Unfortunately, clients are not allowed in the mobile office (zoning and liability) but we will make an extra effort to keep you up to date on what we are doing. You can chose to wait in the lobby or drop off and run some errands while we take care of your pet.
- Grooming appointments will meet at the entrance with Teri and Michelle. Teri will have her grooming table, wash tub (with heated water), and kennels set up in the mobile office just like she has in our hospital now!
Surgeries, Dentals, and X-Rays
- We will continue to do anesthesia procedures and x-rays 4 days a week thanks to our friends at Veterinary Specialty Care and Charleston Veterinary Referral Center!
- After you speak with your veterinarian and drop off for the day, the doctor and surgery technician will transport your pet (in our pet ambulance!) to one of our area specialty centers. Our medical team will be performing the procedures but we will be using the specialty center's space and equipment.
- The doctor will give you a call mid-day with an update and time to pick-up back at our hospital.
- The first phase of construction will be completed this fall and will allow us to move back into our operating room, radiology room, treatment area, and hospitalization ward.
- The remainder of the project is scheduled to be completed this winter and include reception, exam rooms, grooming, and offices.
- Our extra space will allow us to have...
- An additional exam room (which will reduce wait times for appointments!) and be devoted specifically for cats.
- A grooming area separate from our hospital ward.
- A larger waiting area so everyone can spread out and cats can wait in peace!
- A dental suite separate from our treatment area.
- A quiet, private, comfortable area for consultations and euthanasias.
- When finished, our entrances will be from the side courtyard and Seven Farms Drive. Parking will be available in the back of the building and street-side.
- See pictures of our progress on our "News & Events" page!
We welcome any suggestions that you have and are happy to answer all of your questions! Stop by and see us this fall and look for an open house invitation when we're all finished!